IVR for Automotive Sector - Automobile Vehicle and Car manufacturers
We can connect directly to a back-end database or mainframe. By performing specific information requests, it can playback relevant data to the user.
| Inbound Applications | Outbound Applications |
|---|---|
| Repair/body shop location by postal/zip code | Parts order status update |
| Company information line | Manufacturer recalls |
| Dealer location by postal/zip code | Service reminders (oil changes, tune-ups) |
| Car rental office location by postal/zip code | Repair status update |
| Customer satisfaction survey |
