IVR for Railways
With an urge for the masses to get the information regarding the railway timings and schedules Silex for the first time took the responsibility and started a private call centre providing each and every information about the train schedule, including the run time of the train and the forthcoming train position and status. Call handling was Auto attendant as well as operator bases. (131, 132, 1333,1334 for train enquiry, PNR status, train position)
Applications:
- Sharp Time to time train arrival and departure updates
- Complete detailed information about the train and their schedules
- PC Based Auto Announcement System
- Multiple Ports for huge Volume Systems
- Multi-Language Selection (Optional)
- Most stable IVRS environment
- 24x7 Support, Backup & Maintenance
