IVR Solution for Tele-Communications Sectors
Our System is designed to connect to any switch, ACD, or PBX allowing room to expand the functionality and performance of products. Allowing basic IVR system functions such as database and mainframe connectivity, web integration, and many other modules makes a total, flexible solution catered to the exact needs of your system users.
| Carrier Products | Telecom Applications |
|---|---|
| Customizable front-end IVR | Customizable front-end IVR |
| Virtual PIN dispenser for real-time web and IVR PIN purchasing | Automated customer service and information lines |
| Trouble ticketing system for automated customer service | Smart Call Routing based on customer and agent profiles |
